![]() Don't delete the preloaded data from the game.If you are playing in a new village, do not upgrade your town hall beyond level four.Also enter the date and time of the last time you played in this town.The name of their old town, name of the clan that your village is a part of, the town hall level of that town.They will need the details of their new village, along with the following information about the old one: If that doesn't work, you can also email Supercell support directly at for iPhone or for Android. ![]() How to recover my account Clash of Clans with supercell id Select report a problem and then “another problem”.Locate the "Help and Support" tab in the game's settings menu.Connect to a Google+ account so you can link your old town.Open the application Clash of Clans and go to game settings.Select Help & Support / Report a problem and click on “other problem”.Open the Clash of Clans app / Settings page. ![]() Whether you are on Android or iPhone, all you will have to do is follow these steps. How to Recover Account Clash of Clans with Facebook How to recover the account Clash of Clans with other methodsĪccording to Clash of Clans Wikia, if your village was not linked to Game Center or Google+, there is an easy way to request that it be restored.
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